Guaranteed Pick-up
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FAQ


Where can I pick up my rented car?

You can either pick your rented vehicle from our main office location, about 15 minutes from the airport, or have the car delivered to you.

Can Fast Rent a car deliver the car to my hotel?

Yes, we can deliver the car to your hotel within  Alajuela and Heredia Cities or SJO Airport at no charge.
1.    We prepare the rental agreement in advance (all you do is sign upon taking possession of vehicle)
2.    When we deliver your vehicle to the airport, we wait for you at the exit of the arrivals terminal with a sign displaying        your name (airline arrival info is required)
3.    You check-out the car at the airport or hotel.


Do you have an airport location?

No, an office at the airport would require us to raise our rates 12% airport fee.  You can arrange to have one of our representatives meet you at the airport at no charge.  Just provide us with your arrival info; we will wait for you at the exit of the arrival terminal with a sign with your name.

How much is the security deposit?

Our security deposit is $1000USD.  At the beginning of the rental we authorize your card for this amount.  At the end of the rental, we release this amount back to your credit card.

How old do I have to be?

The minimum rental age is 18 years.

What happens if the rental vehicle experiences mechanical difficulties?

If your rental vehicle experiences mechanical issues, you can call 24/7 at our number.

Can I use my credit card insurance?

Yes,  you only have to decline our insurance.
Below are links to the main credit card issuer’s rental car insurance coverage.

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